Privacy Policy

Last Updated: 17 July 2026

Welcome to NEXFROW ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://www.nexfrow.com ("Website") or communicate with us through our services.

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect only the information that is reasonably necessary to provide our services, respond to enquiries, improve our Website, and comply with applicable legal obligations. Information may be collected in the following ways:

Information You Provide When you contact us, submit an enquiry, request a consultation, or communicate with us by email, we may collect your full name, email address, phone number, company name, project requirements, and any other information you voluntarily provide.

Information Collected Automatically When you visit our Website, we automatically collect data including your IP address, browser type, device information, operating system, and details about your visit (date, time, duration, and pages visited).

Analytics and Advertising Data Information collected through cookies and similar technologies to understand website usage, improve our services, and measure the effectiveness of our marketing activities.

2. How We Use Your Information

We use the information collected to:

  • Respond to your enquiries and communicate regarding our services.

  • Schedule consultations and manage project requirements.

  • Improve our Website performance, security, and user experience.

  • Analyze website usage and visitor behavior to improve our Website, services, and user experience.

  • Comply with applicable legal obligations.

3. Cookies and Analytics

Our Website uses cookies and similar technologies, including those used by trusted third-party providers such as Google Analytics, Google Ads, and Meta Pixel, to enhance your browsing experience, remember your preferences, analyze website traffic, and improve our services. You can control or disable cookies through your browser settings; however, doing so may limit certain Website functionality.

4. Sharing of Information

We respect your privacy and we do not sell your personal information or share it with third parties for their independent marketing purposes. We may share information only in the following circumstances:

  • With trusted service providers who assist us in operating our Website or providing our services.

  • With trusted analytics and advertising service providers, where applicable, to help us understand website performance and improve our marketing efforts, in accordance with applicable laws.

  • When required by applicable law or to protect our legal rights, property, or the safety of others.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction. Although we take reasonable steps to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

7. Third-Party Websites

Our Website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their specific privacy policies. Your interactions with third-party websites are governed solely by their respective privacy policies and terms of use.

8. Your Rights

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain processing activities. Please contact us to exercise these rights.

9. Children's Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect information from children.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our business practices or legal requirements. Updates will be posted on this page with the revised "Last Updated" date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

NEXFROW Business Address: Plot No. 2, Block D, Sector 8, Dwarka, New Delhi – 110077 Website: https://www.nexfrow.com Email: contact@nexfrow.com Customer Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST

We aim to respond to all enquiries within 48 business hours.